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Business News May 6

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Cleveland named Foodservice Director of the Year

Denise Cleveland, director of Nutrition Services at Essentia Health-St. Joseph’s Medical Center, is the recipient of the Foodservice Director of the Year, Good to Best 2012 Achievement Award.

This prestigious award was presented at the seventh annual Healthcare Foodservice Education Conference. Cleveland said with food service directors and executive chefs across the country attending the conference, she was honored the team would be recognized for changes in the operation here.

The award reflects the accomplishments of the entire Nutrition Services team at Essentia Health-St. Joseph’s Medical Center. The team implemented room service in September 2010.

Through room service patients at Essentia Health-St. Joseph’s Medical Center may eat their meals when they choose by ordering on demand what they would like to eat. Menu selection includes more than 14 types of meal categories or cooking techniques including “Deli Favorites,” “From Our Grill,” and “The Omelet Station.” Each patient selects choices based on what is pleasing to their taste and a healthy diet and it is delivered directly to them by food service staff.

The result has been a dramatic increase in patient satisfaction to 99 percent and reduced food cost, Essentia Health reported.

Reed joins MMFCU as

business loan officer

BAXTER — Mid-Minnesota Federal Credit Union announced the addition of Joe Reed as business services loan officer.

Reed, East Gull Lake, received his degree in business marketing from St. Cloud State University and has worked in the financial industry for four years. Reed is active in the community, including having served as vice president of the Pine River Chamber of Commerce for two years, as well as serving on the committee responsible for creating the Central Lakes College Outreach site in Pine River.

Deadline nears for

Minnesota Cup contest

Minnesotans with new and innovative business ideas have about two weeks left to enter the Minnesota Cup for a chance to make their dreams of launching a business a reality.

The Minnesota Cup is a statewide entrepreneurial competition designed to seek out, support and accelerate the development of Minnesota’s newest and most innovative business ideas.

Minnesota residents have until 11:59 p.m. May 18, to submit their breakthrough ideas for a chance to claim a share of the $200,000 in prize money. Each idea can be entered in one of six divisions: high tech, bioscience and health IT, clean technology and renewable energy, social entrepreneur, general and student.

Each division winner will be awarded $25,000, with the exception of the student division ($10,000) and social division ($20,000). The grand prize winner receives an additional $40,000, and the runners-up in each division will each collect $5,000.

Application details and other information are available at Social entrepreneur division entrants should submit their applications at

Warwas joins Panache salon

BAXTER — Panache Salon & Day Spa, with a spa in Baxter, announced the addition of Mariah Warwas.

Warwas is a graduate of the Aveda Institute of Orlando. As a licensed cosmetologist, Warwas is the salon’s wedding expert and experienced in styling, coloring, and advanced cutting techniques.

Atomic Learning announces

new vice president of sales

LITTLE FALLS — Atomic Learning, Little Falls, announced Jeff Reistad is the new vice president of sales.

A graduate of Augsburg College, Reistad is also founder and current chairman of the board for Aspen Academy Charter School. He has personal and professional experience in the education industry and Atomic Learning reported he has a data-driven strategic approach. Reistad was previously with McGraw-Hill and has more than 20 years experience driving sales strategy for renewal-based companies.

As vice president of sales, Reistad leads customer acquisition and retention initiatives.

CLC students attend

geriatric nursing event

Connie Frisch, Central Lakes College director of nursing, and Staples Campus Associate Degree nursing students Michelle Hart of Wadena and Autumn Urbanski of St. Cloud, attended a gerontology enrichment event April 13 in Fergus Falls, where they joined nursing students from 10 other college and university programs in western Minnesota and eastern North Dakota to further develop expertise in geriatric nursing.

Hart is a 1995 graduate of New York Mills High School. Urbanski is a 1996 graduate of Little Falls High School.

The 55 students were accepted for the event because of their investment in geriatric nursing. They were given the opportunity to expand their leadership skills as well as their knowledge in geriatric nursing. Students participated in learning activities designed to strengthen their school’s curriculum in geriatric nursing.

Laurissa Stigen, executive director of the sponsoring Central Minnesota Area Health Education Center (AHEC), said the organization’s mission is to “strengthen the health professions workforce in central Minnesota through collaborations with communities and academic partners that support life-long learning and ensure a future generation of health professionals.”

The event was held because the population older than 65 years of age in Minnesota will more than double between now and 2035. In fewer than 20 years, almost a quarter of the population will have celebrated a 65th birthday. Other schools represented were Alexandria Technical and Community College, College of St Benedict, Concordia College, Minnesota State University Moorhead, M State-Detroit Lakes, M State-Fergus Falls, M State-Moorhead, M State-Wadena, North Dakota State University, and St. Cloud State University.

Bussler joins

Widseth Smith Nolting

BAXTER — Widseth Smith Nolting, with offices in Baxter, recently announced Brady Bussler joined its marketing department.

Bussler has five years of experience in architecture, marketing, and graphic design. Bussler received a master of architecture and bachelor of science in architecture from the University of Minnesota, Twin Cities. He is also Leadership in Energy and Environmental Design (LEED) accredited.

As marketing coordinator, Bussler’s responsibilities include graphic design, photography, copywriting for advertising collateral, and developing proposals and presentations for all seven WSN offices.

Wausau Paper appoints

Lemmer as CFO

Wausau Paper announced the Board of Directors appointed Sherri L. Lemmer, 45, as senior vice president and chief financial officer for the company effective May 1.

Lemmer served as vice president, rinance and Information Technology. Hank Newell, president and CEO, said the company is fortunate to have an internal candidate with the breadth of experience, and the respect of both senior management and the board. Lemmer will continue in her roles as treasurer, controller and secretary for the company.

Pfeffer-Freise is Little Falls

May Employee of the Month

LITTLE FALLS — The Little Falls Area Chamber of Commerce announced its May Employee of the Month is Mary Pfeffer-Freise, employed by the Little Falls Workforce Center.

Pfeffer-Freise has been with the Little Falls Workforce Center for the past four years.

According to her supervisor Steven Jacobs, Pfeffer-Freise is first point of contact and performs a variety of duties, is well-organized, dedicated, hard-working and known for her customer service.

Adventure hires Nesvold as assistant account executive

Adventure, a full-service advertising agency with an office in Brainerd, recently hired Kayla Nesvold as assistant account executive.

She will oversee a wide array of account-service tasks for the agency’s client roster. She will operate primarily from the St. Cloud office.

Prior to joining Adventure, Nesvold worked in global product development and marketing at Creative Memories, the leading direct sales brand in the scrapbooking industry. She has expereince in retail, direct sales, promotional and media relations. Nesvold is a 2010 graduate of St. Cloud State University where she majored in mass communications/public relations and competed on SCSU’s women’s golf team.

Henning Medical Clinic receives Press Ganey recognition

WADENA — Tri‐County Health Care (TCHC) announced the Henning Medical Clinic was identified by Press Ganey as deserving of a “Journey to High Performance” recognition.

This acknowledgement certifies that the patient satisfaction scores relating to the staff and services at the Henning Medical Clinic showed dramatic improvement.

The patient satisfaction scores were gathered from anonymous surveys that patients completed and returned. Patients were randomly selected to receive surveys, said Tammy Suchy, Tri‐County Health Care Quality Manager.

The scores identified areas of improvement including staff protecting the safety of patients, the sensitivity to patients needs and the concern for patient privacy. Judy White, Tri‐County Health Care Clinic administrator said overall patient experience scores improved from 87.9 percent to 93 percent satisfaction.

Many different things have been identified as potential areas that could have contributed to the improvement in the scores including reminder calls to patients, additional time scheduled to ensure information could be entered into the computer system prior to the provider seeing the patient, provider choices and access to care, said Pat Malvin, Rural Health Clinic manager.

The Henning Medical Clinic is a family‐centered health care facility part of the Tri‐County Health Care family. Tri‐County Health Care is a not‐for‐profit organization with services offered through Tri‐County Hospital; clinics in Bertha, Henning, Ottertail, Sebeka and Wadena and emergency medical services through Tri‐County Hospital.

DEED offers guide

on technology buys

The Minnesota Department of Employment and Economic Development (DEED) is offering a new guide for businesses and other organizations that are planning to buy or sell technology.

“A Legal Guide to Technology Transactions” is written for entities that are in the process of buying new systems to run their financials, supply chain management, inventory control, human resources or other critical business functions. The book will help them identify and minimize the risks of contracting for information technology and will review the appropriate contracts and agreements for completing technology transactions.

“A Legal Guide to Technology Transactions” is a collaborative effort of DEED and the Minneapolis-based law firm of Gray Plant Mooty.

The free publication is available in hard copy or CD-ROM from DEED’s Small Business Assistance Office, First National Bank Building, 332 Minnesota St., Suite E-200, St. Paul, MN 55101-1351, telephone: 651-259-7476 or 800-310-8323, email:

Marco receives awards from imageSource Magazine

Marco, with offices in Brainerd, received two 2012 Perfect Image Awards from imageSource Magazine at the ITEX National Expo & Conference in Las Vegas on April 18. Marco received the 2012 award for Dealer of the Year and Outstanding Managed Services Program.

The imageSource Perfect Image Award recipients are selected from an impartial judging process based on a variety of factors and entry information acquired regarding a dealer’s business model and performance. The judging process includes the imageSource/ITEX Advisory Council whose members are industry consultants, dealers, leading industry associations, and vendors, as well as Imaging Questex Media Group executives on the Council. Awards are merit-based and derived from a compilation scoring process.


Operation Round-Up

distributes donations

The Crow Wing Power Community Trust Board donated $52,700 to area community programs during its second quarter meeting in April.

Operation Round-Up funds were distributed to the following projects: $1,500 to Aadzuhman Shrine Club, Brainerd; $2,500 to Cuyuna Range Youth Center, Crosby; $2,000 to

Northern Pines Mental Health Center, Brainerd; $2,500 to Outing Quick Response; $400 to Children’s Fishing Program, Brainerd; $3,000 to Lakes Area Interfaith Caregivers, Pequot Lakes; $500 to Crow Wing County Licensed Family Child Care Assoc., Brainerd; $500 to Brainerd Seniors; $2,000 to

Kinship Partners, Brainerd; $2,000 to Camp Olson YMCA, Longville; $2,000 to Remer Fire Dept.; $800 to Brainerd Area Education Center, Warrior Workers; $2,000 to Northland Arboretum, Brainerd; $450 to

Little Falls Quilters; $1,600 to Civil Air Patrol, Crow Wing Composite Squadron, Brainerd; $2,000 to United Way Imagination Library, Brainerd; $500 to Deerwood Seniors; $500 to Minnesota Military Museum, Little Falls; $2,000 to Crooked Lake Volunteer Fire Dept., Outing; $2,000 to Pine River Fire Dept.; $2,000 to Crosslake Senior Nutrition Program; $1,200 to Sullivan Lake First Response, Pierz; $2,000 to Grace House, Pequot Lakes; $500 to Crosby Summer Reading Program; $10,000 to Central Lakes College Foundation (one time impact grant); $150 to Nisswa Summer Reading Program; $600 to American Red Cross Blood Drive, Brainerd; $3,000 for three scholarships and $2,500 to Private Cooperative Member Crisis Medical Support.

Operation Round-Up is funded by participating members of Crow Wing Power who allow the cooperative to round up their electric bills to the nearest whole dollar. The additional change is pooled and distributed quarterly. Since the program’s inception in late 1996, Round-Up has donated more than $2,210,000 to community projects and programs in Cass, Crow Wing and Morrison counties.

The next quarterly meeting is scheduled for July 26, 2012. Grant forms can be obtained by calling Crow Wing Power at 829-2827 or 1-800-648-9401 or at The deadline for grant applications is July 10.

How to submit a business note

The Dispatch welcomes business notes submissions via email to, or fill out the form online at or fax to (218) 829-0211, mail to Brainerd Dispatch, P.O. Box 974, Brainerd, MN 56401 or use the drop-off box in the alley next to the Dispatch building on James Street. Questions are welcome to Renee Richardson at 855-5852.

Denton (Denny) Newman Jr.
I've worked at the Brainerd Dispatch with various duties since Dec. 7, 1983. Starting off as an Ad Designer and currently Director of Audience Development. The Dispatch has been an interesting and challenging place to work. I'm fortunate to have made many friends, both co-workers and customers.
(218) 855-5889