Adobe Creative Cloud up after outage, may compensate customers
May 16 (Reuters) - Adobe Systems Inc said on Friday that access to its Creative Cloud was restored following an outage that disrupted the Web-based, subscription service to top-selling software programs including Photoshop, Illustrator and Flash for about a day.
Customers can apply to get compensation for the outage, which company spokeswoman Vanessa Rios said lasted about 24 hours and was due to a database software failure.
Are you a newspaper subscriber but you don't have a Digital Access account yet? https://secure.forumcomm.com/?publisher_ID=40&event=subscriber/lookup.
You will need your subscription account number and phone number. Not sure if you have an account? Email us at firstname.lastname@example.org and we can help you.