LITTLE FALLS — Morrison County Sheriff Michel Wetzel is warning county residents with Verizon phones of a scam. Within the past day at least two Verizon customers have reported the scam to the sheriff’s office and the local Verizon vendor has reported at least 10 customers have fallen victim as well.
The scam involves Verizon customers receiving a call from a number that actually belongs to the Verizon Customer Service Department. The caller then states that you are eligible for a credit to your account and in some cases the amount is $45. Other callers have asked you to participate in a short four question survey in order to qualify for the credit. At some point after this you are asked for your account information so the credit can be applied to your account. Once the scammer receives that account information they are able to lock up your phone and use your account to place expensive overseas calls.
As with banking or other sensitive information, Wetzel reminds all residents to never give their account numbers or personal information over the phone, especially in cases where they haven’t initiated the contact. Verizon has confirmed that they never call a customer and ask them for their account numbers.