Minnesota State Patrol to begin transfer of 911 calls
All Minnesota State Patrol 911 calls from around the state will soon be answered at the agency’s integrated communications centers in order to provide better service by pooling resources, employing advanced technology, and saving money, the state patrol reported.
The state patrol’s 911 Brainerd operations will transfer to the new facilities no later than May 1, 2013.
The state patrol is consolidating all its 911 public safety answering points (PSAPs) into two locations, a primary facility in Roseville, and a second facility in Rochester.
The consolidation has been underway since 2009 and recent technological advances have now provided the ability to route 911 calls to the two consolidated centers.
The state patrol is using a phased approach in its PSAP consolidation. To date, consolidation has been successful in the metropolitan area and Mankato.
The schedule for other offices begins with St. Cloud by Sept. 12, Thief River Falls by Oct. 10, Duluty by Nov. 1, Detroit Lakes and Marshall by Jan. 1 and Brainerd and Virginia no later than May 1.
Each of the 36 employees at the remaining PSAPs has been notified and each will be offered a position in one of the two consolidated centers.
When plans for the integrated communications centers were announced in 2009 it was reported the state consolidation would have effect on county radio dispatchers, which dispatch deputies, police, firefighters and other emergency responders.