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Salvation Army sees paying bell-ringers as an investment

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In the world of journalism, a red light on the telephone usually means someone didn’t like something you wrote.

This morning I had a message from a caller, who didn’t leave her name, but said she was disappointed with my Everyday People story from Monday’s paper. I quickly went through my notes as I listened trying to find where I might have missed something. It happens ­— we make mistakes.

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