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CenterPoint Energy warns of multi-utility email scam

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news Brainerd, 56401
Brainerd Dispatch
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Brainerd MN 506 James St. / PO Box 974 56401

CenterPoint Energy warns of multi-utility email scam

CenterPoint Energy and officials from natural gas utilities are issuing warnings to raise awareness among consumers about an email scam about their utility bill being due.

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CenterPoint Energy reports it aims to provide solutions to protect the public from this scam. Customers are stating they received an email that their natural gas bill was ready to view. When customers open the bill it appears to be from Atmos Energy with an account number, amount due, due date and a link to click to make the payment. There is a warning message on Atmos Energy’s website — http://atmosenergy.com/ — and utility providers believe this may be a widespread scam.

To avoid falling victim to any scam, CenterPoint Energy reminds customers of the following:

• Never give out your personal information to an unverified source.

• To verify a payment or amount due, call your utilities customer service number that is printed on your utility bill.

• Credit card numbers and any personal information should not be provided when suspicious.

• Customers are advised to confirm whether the email or a call was from the utility company.

• Report suspicious incidents to the police and then the local utility provider and Better Business Bureau (BBB).

CenterPoint Energy reports protecting personal and financial customer data is of utmost importance to company.

For more information, contact the BBB at http://www.bbb.org/us/Consumer-Tips/ or CenterPoint Energy to http://www.centerpointenergy.com/home.

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Denton (Denny) Newman Jr.
I've worked at the Brainerd Dispatch with various duties since Dec. 7, 1983. Starting off as an Ad Designer and currently Director of Audience Development. The Dispatch has been an interesting and challenging place to work. I'm fortunate to have made many friends, both co-workers and customers.
(218) 855-5889
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