Sections

Weather Forecast

Close
Advertisement

MNsure hires outside vendor to help field calls

Email

ST. PAUL — Outside reinforcements are on the way for the beleaguered MNsure call center.

During a meeting Wednesday in St. Paul, the board of Minnesota’s new health insurance exchange hired an outside call center vendor at a cost of up to $750,000. The move should help address caller complaints about long waits — up to two hours on average at one point — for help.

Are you a newspaper subscriber but you don't have a Digital Access account yet? https://secure.forumcomm.com/?publisher_ID=40&event=subscriber/lookup.

You will need your subscription account number and phone number. Not sure if you have an account? Email us at subscriberservices@forumcomm.com and we can help you.

Advertisement
Advertisement
Advertisement