Crow Wing County seeks feedback on redesigned website

Crow Wing County launched Monday, July 29, the redesign of its official government website,, to provide residents and visitors "a better visual and functional experience" online for interacting with the county, according to officials. Submitted photo

Crow Wing County unveiled its redesigned website Monday, July 29, “to provide residents and visitors a better visual and functional experience for interacting with the county,” officials said.

The county worked with CivicPlus, a platform provider for local government, to produce a more modern and relevant design, according to a news release, for the county government website:

“We are very pleased with the work they have done bringing a fresh look to our site,” stated Marcus Cadena, county web administrator and project manager, in a news release.

The launch culminates five months of work by the county redesign team, which consists of a cross section of county departments and CivicPlus.

The redesigned site features include navigation options county officials said are more relevant, including links to popular content and services; area photos from residents and visitors; and visitor resources.


Priority was put on enhancing the user experience to help better navigate information users are looking for, the release stated. Analytics were reviewed to identify frequent searches and popular webpages to make that information more accessible in the redesign.

“In evaluating what was on our site, we found a fair amount of information that was outdated. … We wanted to take a good look at removing what we could to increase the visibility of the good information we have out there,” Cadena stated.

About 72% of webpages have been reviewed, 22% of webpages have been updated with new information and 10% of webpages have been removed, according to county officials.

“We encourage everyone to send us your feedback on what’s not working, or even what is working, to help us keep pace with ever-changing website practices to best serve our residents,” stated Jay Sikkink, county information technology manager, in the release.

Website feedback can be given by visiting and answering a few brief questions.

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