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Essentia Health patients can save time with auto-arrival feature

Patients with the MyChart app on their smartphones can use the new "Hello Patient" to skip the registration desk and save time.

Essentia Health St. Joseph's Medical Center Spring 2021.jpg
Essentia Health St. Joseph's Medical Center Saturday, May 1, 2021, in Brainerd. Kelly Humphrey / Brainerd Dispatch
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A new auto-arrival feature from Essentia Health will make checking in for scheduled appointments faster and more convenient, according to officials, for patients who have the MyChart app on their smartphones.

With “Hello Patient,” they will be automatically checked in if they are within 100 feet of an Essentia Health clinic if they have the smartphone app. Patients must have completed their e-Check-in and have location services for the MyChart app set to “always on.”

Upon arriving at the appointment, they will receive a MyChart notification asking if they’ve arrived. Once “I’m here” is checked, on-screen messages will direct patients where to go. They can simply take a seat in the waiting room without needing to stop at the registration desk.

For a short video tutorial on using Hello Patient, visit https://bit.ly/3m6Wvbk . Patients who need support setting up this new technology can call Essentia’s support line at 1-833-994-2250.

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